When it comes to food storage, a refrigerator is essential for keeping your items cool and safe.
Unfortunately, many people have experienced problems with their Kitchenaid refrigerator ice makers recently due to various issues leading up to a recall.
Learn more about the situation and find out if your appliance has been recalled so you can take advantage of any offered remedies or replacements from Kitchenaid.
Kitchenaid refrigerator ice maker recall:
In October 2017, Kitchenaid issued a product recall for approximately 82,000 refrigerators with an ice maker that could potentially overheat and start a fire. The recalled model numbers were PRMC2285AF, ERMC2295AS, FRSS2323AB and FRSS2323AW sold between 2014 to 2017. Consumers should immediately stop using the recalled refrigerator and contact KitchenAid for instructions on receiving a replacement unit or refund.
Why did my KitchenAid refrigerator stop making ice?
If your KitchenAid refrigerator has stopped making ice, there are a few possible causes.
The most common cause is a clogged or frozen water line.
This can be caused by a buildup of sediment in the line, or by a kink in the line that restricts the flow of water.
Another possible cause is a faulty water inlet valve.
This valve is responsible for controlling the flow of water into the ice maker, and if it is not working properly, it can prevent the ice maker from filling with water.
Finally, a malfunctioning ice maker itself can cause the refrigerator to stop making ice. If the ice maker is not cycling properly, it may not be able to produce ice.
If your KitchenAid refrigerator has stopped making ice, the first step is to check the water line for any clogs or kinks.
If the line is clear, then you should check the water inlet valve to make sure it is functioning properly.
If the valve is not working, it should be replaced.
If the valve is working properly, then the issue may be with the ice maker itself.
You can try cleaning the ice maker and checking the electrical connections to make sure everything is connected properly. If the ice maker still does not work, it may need to be replaced.
Affected Models and Serial Numbers:
KitchenAid has issued a recall for select refrigerator ice makers due to a potential malfunction.
Affected models include KFCS22EVMS and KFIS20XVMS, both manufactured between 2018 and 2019.
If your model is one of these, you should immediately stop using the ice maker until it can be serviced or replaced.
The malfunction in question involves the water line becoming disconnected from the valve assembly.
This could cause water to spill out onto the floor and potentially lead to damage or injury.
To determine if your fridge is part of this recall look on the inside wall panel for its model number and serial number – they will start with either ‘W’ (for W10855886) or ‘K’ (for K10749395).
If your appliance matches these criteria then contact KitchenAid customer service right away so that they can arrange for repair/replacement services at no cost to you.
Keep in mind that only certain models are affected by this recall, so check your serial numbers carefully before proceeding further!
Why is my KitchenAid refrigerator ice and water dispenser not working?
The cause of a KitchenAid refrigerator’s ice and water dispenser not working could be due to several reasons.
One possibility is that the freezer temperature may not be cold enough, resulting in the ice maker being unable to produce any ice or make it available through the dispenser.
This issue can easily be resolved by adjusting the thermostat settings on your fridge.
Another reason could be that there is something blocking either the icemaker’s ejector arm or its optics board sensors, thus hindering them from functioning properly.
If this is suspected, it’s important to locate and remove whatever might be obstructing their operation before attempting to reset them manually with a multimeter.
Lastly, another potential culprit behind a malfunctioning ice and water dispenser are broken hoses or filters that need replacing due to wear-and-tear over time.
Taking apart the refrigerator door panel will allow you access to these components so they can be thoroughly inspected for signs of damage or blockage before deciding whether they should all simply replaced as part of an overall preventive maintenance effort.
Signs of a Defective Icemaker:
Signs of a Defective Icemaker can vary in severity and complexity, but the most common signs are:
- Ice cubes that have an unusual shape or texture. This could be caused by visible cracks or breaks within the ice maker itself, leading to irregularly-shaped cubes.
- No ice from the unit at all, or significantly less than expected output levels for your appliance model. If no ice is being produced, it may indicate a broken part inside the mechanism that needs to be replaced.
- Low water flow into the tray – if there is insufficient water coming through to fill up trays, then this could point towards an issue with your unit’s pressure switch or other internal parts such as filters and seals which would need replacing/repairing before any further use of your appliance was possible again.
- Strange sounds coming from within – these noises should not be ignored as they may indicate mechanical issues with certain parts of your unit which require attention before serious damage occurs and renders it completely unusable down the line (as well as potentially voiding any warranties you had on it).
Replacement Options for Recalled Products:
Replacement options for recalled products are an important part of the recall process.
In the case of a Kitchenaid refrigerator ice maker recall, customers have several different replacement options available to them.
The first option is a direct replacement from Kitchenaid.
This involves sending back the affected product and receiving a brand new unit in return.
Customers may also be eligible for warranty repair or service if recall parts are not yet available.
Another option is to purchase an aftermarket replacement model that fits specifications outlined in the official recall announcement.
While this is generally more expensive than a direct replacement from Kitchenaid, it can provide quicker relief from faulty appliances as well as added features that may not be included with original models.
Finally, some consumers may decide to contact their local retailers or appliance technicians directly for additional advice on how best to replace their recalled kitchenAid refrigerators and ice makers.
With proper guidance, these individuals can find replacements at competitive prices that fit their needs and budget requirements perfectly.
How to Request Service or a Refund
If you own a Kitchenaid refrigerator with an ice maker that is subject to the recall, you should contact Kitchenaid immediately and request service or a refund.
To do this, you can either call their customer service line directly or submit a request on their website.
If contacting by phone, make sure to have your model number and serial number handy as well as proof of purchase if it’s available.
When submitting a request online, be sure to fill out all required information completely and accurately including your name, address, telephone number, email address and the details of your problem so that they can process your claim quickly.
Be aware that there may be additional questions asked in order for them to verify ownership of the refrigerator before processing any requests for service or refunds.
Once verified though they will provide instructions on how to obtain repair/replacement services or how to return the product for a full refund if applicable.
Frequently Asked Questions About the Recall:
Frequently Asked Questions About the Recall:
Q: What is being recalled?
Kitchenaid refrigerator ice makers that were manufactured in France between February 2017 and July 2019 are subject to a recall. Affected models include KRMF706ESS, KRMF706EBL, and KRFF707ESS.
Q: What should I do if my fridge is included in the recall?
If your model number matches one of those listed above, you should immediately contact KitchenAid for next steps. They will provide instructions on how to arrange for a free repair service from an authorized technician.
Q: Is there any risk associated with using these refrigerators?
yes – affected units could cause water leakage or fire due to short-circuiting of the ice maker motor wiring harnesses. Therefore it is important that all customers who own affected products take action as soon as possible so their safety can be ensured.
Contact Information for Kitchenaid Customer Care:
If you own a Kitchenaid refrigerator with an ice maker that is included in the recall, then it is important to contact the Kitchenaid customer care team as soon as possible.
The customer care team can provide information on how to proceed with returning and replacing your affected product.
Contacting Kitchenaid customer service is easy – you can choose either an online chat, telephone call, or email option.
All three options are available 24/7 and will connect you directly to a representative who will be able to answer any questions about the recall process.
It’s important that all customers include their model number when contacting them for assistance so they have all of the necessary details on hand.
Kitchenaid also offers additional support services such as a troubleshooting guide and frequently asked questions page online so customers can find answers quickly without having to wait for a response from customer service representatives.
Customers may also find information regarding refunds or replacement products if applicable through these channels before calling in for more detailed explanations from a representative.
Why did my KitchenAid refrigerator stop making ice?
It is not uncommon for a KitchenAid refrigerator to stop making ice. There have been reports of sudden failures in certain models due to a manufacturing defect.
This has led to the recall of some specific models of KitchenAid refrigerators equipped with an icemaker.
The issue at hand can be identified by looking for several signs, such as water leaks from underneath the unit and noise coming from the freezer compartment when attempting to dispense ice.
The cause of this issue is related to improper wiring, resulting in faulty operation and ultimately leading up to complete failure of the icemaker system in some cases.
As part of their recall program, KitchenAid offers free repairs for affected units up until 2026.
Customers who experience problems should contact customer service or visit the website for further information on replacing or repairing their refrigerator’s icemaker system if necessary.
In addition, it is important that users take proactive steps when it comes to preventing any future issues by regularly cleaning and maintaining all components associated with their fridge’s icemaking operations, including filters and drainage systems along with checking hoses, valves and seals often for any signs of wear or damage which could lead to further malfunctions down the line.
The Kitchenaid refrigerator ice maker recall is a serious issue that needs to be addressed. Not only does it pose a potential safety hazard, but it can also lead to costly repairs and replacements.
Fortunately, Kitchenaid has taken the initiative to recall the affected models and provide a free repair or replacement.
This is a great step forward in ensuring the safety of consumers and protecting their investments.
Kitchenaid has also provided detailed instructions on how to identify the affected models and how to proceed with the repair or replacement.
It is important to follow these instructions carefully to ensure that the repair or replacement is done correctly.
With the right steps taken, consumers can rest assured that their Kitchenaid refrigerator ice maker will be safe and reliable for years to come.